Privacy Policy

Last updated: September 2026

Aggieland Car Service ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

When you submit a ride request through our website, we collect the following information:

• Full name
• Phone number (domestic or international)
• Email address
• Pickup date, time, and address
• Destination
• Number of passengers and luggage
• Shared ride preference
• Any additional comments or special requests you provide

We do not collect payment information through this website. Payment details are arranged directly between you and Aggieland Car Service.

We use the information you provide solely to:

• Contact you to confirm and arrange your ride
• Coordinate transportation logistics
• Maintain records of past and upcoming bookings
• Communicate with you about your trip or future services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Ride request information submitted through our website is stored securely in Google Sheets, managed through Google Workspace. Google's privacy practices are described at policies.google.com/privacy.

We retain customer information for as long as necessary to provide our services and maintain business records. You may request deletion of your information at any time by contacting us directly.

If you provide your phone number and opt in through the checkbox on our booking form, we may send you text messages related to your ride, including pickup reminders, booking status updates (such as confirmation or cancellation), and payment links for outstanding balances.

Message frequency varies depending on your bookings. Message and data rates may apply from your mobile carrier. You can opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us directly at the information below. For help, reply HELP or contact us directly.

We do not use your phone number for text marketing unrelated to a ride you've booked, and we do not sell or share your phone number with third parties for their own marketing purposes. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Our website uses Google Analytics to understand how visitors use our site, such as which pages are viewed and how visitors arrive at our website. Google Analytics uses cookies and similar technologies to collect this information. This data is aggregated and does not include the personal information you submit through our booking form.

Google's privacy practices for this data are described at policies.google.com/privacy. You can opt out of Google Analytics tracking using tools such as the Google Analytics Opt-out Browser Add-on.

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, please contact us at AggielandCarService@gmail.com or call 979-393-2150.

If you have any questions about this privacy policy or how we handle your information, please contact us:

Aggieland Car Service
College Station, TX
📞 979-393-2150
✉️ AggielandCarService@gmail.com